Make the conversation personal
Scheduled one-on-one meetings with advertisers to explain their reports, discuss the potential for business growth, and demonstrate online advertising use cases they could understand.

The Real Estate Book / Publication growth · Print + digital
Advertisers were receiving reports and announcements about new online advertising options. Brandy recognized that understanding the information was the barrier to using it, and developed a personal approach to client education and sales.
publication pages during Brandy’s tenure
THE BUSINESS NEED
THE WORK / BRANDY’S CONTRIBUTION
Scheduled one-on-one meetings with advertisers to explain their reports, discuss the potential for business growth, and demonstrate online advertising use cases they could understand.
Created targeted printed flyers and delivered them to prospective and existing advertisers with a PayDay candy bar, inviting them to a sales and training conversation.
In the first meeting, explained the reports and online options to an established real estate professional. Following the conversation, the advertiser increased her print page count and purchased a digital banner.
THE OUTCOME
Across Brandy’s tenure, the publication grew from 16 pages to more than 190 pages and over 200 active advertisers. That broader result reflects the work of sales, operations, and creative colleagues as well as Brandy’s contribution.
WHAT THIS WORK SHOWS
Client education can be a business-development strategy: make the information useful, demonstrate a relevant opportunity, and give people confidence to act.
Client education / Analytics interpretation / Direct marketing / Print + digital advertising / Business development